Privacy Policy
Last updated: 25 September 2026
RS Foods respects your privacy. This policy explains what information we collect when you use our website or place an order, why we use it, and how you can contact us about your information.
Information we collect
When you place an order, we may collect information such as your name, email address, phone number, delivery address or pickup selection, order details, delivery instructions, and payment receipt. We may also receive information you provide when you contact us through email, WhatsApp, or other communication channels.
How we use your information
We use your information to process and fulfil orders, verify submitted payment receipts, arrange delivery or pickup, provide order updates, respond to enquiries, resolve order issues, and maintain appropriate business records.
Sharing of information
We do not sell your personal information. We may share only the information reasonably necessary to fulfil your order with service providers involved in operating our website, communications, payment verification, or delivery. We may also disclose information where required by law.
Payment information
RS Foods does not ask you to enter online banking passwords, card PINs, or similar credentials on this website. If you upload a payment receipt, it is used to verify payment for your order. Please avoid including unnecessary sensitive information in uploaded documents.
Data retention and security
We keep personal information only for as long as reasonably necessary for order fulfilment, customer support, business administration, record-keeping, and applicable legal requirements. We take reasonable measures to protect information from unauthorised access, loss, misuse, or disclosure.
Cookies and technical information
Our website may use essential cookies and similar technologies needed for website functionality, security, and the ordering process. Our hosting and website systems may also process standard technical information such as IP address, browser type, and access logs for security and operation of the service.
Your choices and requests
You may contact RS Foods if you have questions about the personal information we hold about you or if you wish to request an appropriate correction or deletion, subject to information we may need to retain for legitimate business or legal purposes.
Changes to this policy
We may update this Privacy Policy when our services or practices change. The latest version will be published on this page with an updated date.
Contact
For privacy-related questions or requests, please contact RS Foods using the contact details provided on our website.